
Studio Name
Easily intake new clients, manage payments, bookings, and activity via the customer profile.

Undisrupted communication through automated or 1:1 personal outreach via email, sms, in-App, and calls in the Inbox. Giving you the ability to manage all of your clients' activities in one place.
Designed for shops
Flexible Appointment Scheduling
Allows acupuncturists to organize appointments using "Boards," a versatile tool that groups services, staff, and venues into schedules tailored to their needs. Each board can have its schedule settings marked as private or public bookings, making it easy to manage availability for customers. Salons can adjust these schedules dynamically, ensuring smooth operations and minimal booking conflicts. This setup caters to varying business models.

Flexible Appointment Scheduling

Allows salons to organize appointments using "Boards," a versatile tool that groups services, staff, and venues into schedules tailored to their needs. Each board can have its schedule settings marked as private or public bookings, making it easy to manage availability for customers. ‘Appointment based business’ can adjust these schedules dynamically, ensuring smooth operations and minimal booking conflicts. This setup caters to varying business models, from one-on-one to small group services.
Enhanced Client Experience

Through tools like public appointment boards, embeddable booking widgets, and user-friendly online booking options. These features integrate seamlessly with packages and memberships, offering a cohesive customer journey from discovery to service completion. Automated email notifications, reminders, and follow-ups further ensure that clients remain informed and engaged throughout their experience.
Customer Data Management
Built-in intake forms feature designed to simplify the process of collecting detailed customer information, such as medical history or service preferences, before appointments such as medical history, specific concerns, or therapy goals. These forms can be customized with different question types — text, drop-downs, and multi-select options — to suit various services, like physical therapy or private fitness sessions. Forms can be linked directly to appointment services, ensuring customers fill them out either on their first booking or at every session. The responses are stored within the client’s profile, promoting seamless data integration. Additional features, like requiring digital signatures, further enhance professionalism and compliance.

Customer Data Management

Built-in intake forms feature designed to simplify the process of collecting detailed customer information, such as medical history or service preferences, before appointments such as medical history, specific concerns, or therapy goals. These forms can be customized with different question types—text, dropdowns, and multi-select options—to suit various services, like physical therapy or private fitness sessions. Forms can be linked directly to appointment services, ensuring customers fill them out either on their first booking or at every session. The responses are stored within the client’s profile, promoting seamless data integration. Additional features, like requiring digital signatures, further enhance professionalism and compliance.
SOAP Notes

A streamlined system for creating and managing SOAP Notes, a widely-used documentation method in healthcare to record Subjective, Objective, Assessment, and Plan details. This functionality is particularly valuable for tracking client progress, ensuring consistent care, and maintaining structured records. Once activated via the Apps & Integrations section, SOAP Notes can be added directly to an appointment or even class rosters, making them accessible for diverse service offerings. Notes are linked to client profiles, enabling easy review and updates. This integration supports healthcare providers, therapists, and wellness professionals by centralizing vital information while adhering to organized documentation standards.
HIPAA Compliant
Compliance with HIPAA (Health Insurance Portability and Accountability Act) standards for businesses that require secure handling of sensitive customer data, particularly those operating in healthcare-adjacent industries such as physical therapy or wellness clinics. This compliance ensures that all client information managed through the platform is protected according to stringent privacy standards. The platform has undergone extensive updates to meet these requirements, providing peace of mind for businesses and allowing them to focus on client care without needing to implement additional compliance measures themselves.
HIPAA Compliant
Compliance with HIPAA (Health Insurance Portability and Accountability Act) standards for businesses that require secure handling of sensitive customer data, particularly those operating in healthcare-adjacent industries such as physical therapy or wellness clinics. This compliance ensures that all client information managed through the platform is protected according to stringent privacy standards. The platform has undergone extensive updates to meet these requirements, providing peace of mind for businesses and allowing them to focus on client care without needing to implement additional compliance measures themselves.
Staff and Payroll Set up
Managing staff and payroll is straightforward with Momence, as businesses can assign default pay rates for each service and track unpaid appointments efficiently. This helps streamline payroll processing and ensures accurate payment tracking for staff members. Additional features, such as assigning specific roles or tasks to team members, further simplify administrative oversight.
Product Management and Sales
Retail stock tracking
Ease of product management for acupuncturists by offering tools to sell and track inventory directly through the platform. Create product listings for retail items. Each product can be customized with details like pricing, descriptions, and stock levels, ensuring accurate inventory tracking.

Retail stock tracking

Ease of product management for ‘appointment based businesses’ by offering tools to sell and track inventory directly through the platform. Create product listings for retail items such as [insert examples based on the different business types]. Each product can be customized with details like pricing, descriptions, and stock levels, ensuring accurate inventory tracking.
Point of sale
Products, packages, and memberships can be sold online via the acupuncturists website or in-person, with seamless integration into Momence’s point-of-sale system. Members can conveniently purchase items during class sign-ups or through the app, streamlining the buying process. Additionally, administrators can monitor sales trends, restock inventory as needed, and create bundles or promotions to boost sales.
Staff Commissions
Acupuncturists can track and manage staff commissions seamlessly, removing the manual burden of calculating payouts. This feature allows administrators to assign specific commission structures to staff members based on their roles, such as earning a percentage of appointment fees, package or membership sales, or product sales.

Staff Commissions
‘Appointment based business’ can track and manage staff commissions seamlessly, removing the manual burden of calculating payouts. This feature allows administrators to assign specific commission structures to staff members based on their roles, such as earning a percentage of appointment fees, package or membership sales, or product sales.

Boost revenue by 50% with Momence, when you pair marketing and sales platforms with your operational systems, in a single software solution.

Never miss a step in your client journeys
Sequences was built to help you create bespoke experiences for every single one of your clients. We help automate your manual tasks, from taking bookings, to closing new leads, to converting intros into members, to nurturing members who are at risk of canceling.

Lead tracking and ads management
No more letting leads fall through the cracks. Generate net new leads with the Momence Ads manager and convert them into raving fans. The minute a lead is converted via paid marketing, landing page form, abandon cart, via webchat — they are immediately entered into the system and you can begin to nurture them right away!

Collect reviews from your clients
With Momence it’s simple to gather customer reviews, helping spas build trust and attract new clients. With the Reviews app, you can automatically request feedback via in-app notifications and emails, and even prompt clients to leave reviews on Google with a single click, boosting your visibility in search results.
Are you ready to unlock the full potential of your acupuncture business with Momence?
Point of sale
Clients can easily make online payments on your website or via the app.
Client management
Streamline the intake of new clients and manage their activity via the customer profile.
Marketing and sales
Set your sales and marketing on autopilot with automated email, sms, staff tasks and run ads to acquire new clients through your social channels.
